Zhengzhou Huatong Science and Technology Park, Xingyang City, Henan Province

English

Service Process

Yuanzhuo people provide attentive service to every breeding customer

Service Commitment

Yuanzhuo people provide attentive service to every breeding customer

Build a "5-heart" engineering service system centered on customers

Everything is customer-centric, creating a five heart service system of "thoughtful design, reliable quality, comfortable poultry and livestock, worry free breeding, and happy investment". We adhere to the principle of "customer-oriented, quick win" to provide customers with the most timely and effective services.

 

We provide customers with a one-stop service that integrates pre-sales, sales, and after-sales services, including overall planning, equipment configuration, installation and construction, operation training, biosafety systems, manure treatment, and equipment maintenance.

24-hour dedicated personnel on duty
  • Ensure timely and appropriate handling of customer service requests 24 hours a day, in order to maximize customer satisfaction.
  • After the installation team completes the installation, a dedicated person will be assigned to strictly follow the acceptance standards for acceptance. Once the purchaser signs, it will be deemed as qualified acceptance.
  • Two days before the customer places the duck, the after-sales engineer goes to the duck farm to debug the equipment and assist the customer in placing the duck to ensure a smooth process.
  • After serving the duck, the after-sales engineer guides the customer in using various equipment at the duck farm until the breeder has three or four sessions before leaving the farm.
  • Three qualities: principles, understanding of processes, and sexual construction.
  • Four Skills: Able to operate, maintain, troubleshoot, and handle accidents
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